FAQ

I added a page to the menu but it's not showing up on the website.
There are generally two potential culprits to why a menu item doesn't work.  Check that the status of the menu item is set to Active. Ensure you...
Mon, 27 Jan, 2014 at 4:06 PM
What do you mean by a "Parent/Child relationship"?
We use the Parent/Child relationship when talking about menus and their hierarchy. A Parent is a main menu item, while a Child is a sub-menu item.  Pl...
Wed, 26 Feb, 2014 at 7:08 PM
What information is helpful for tracking down problems with my web browser?
We need to know what the problem you see is. If it might not show up for us, take a screenshot. If you get an error or problem some times and not...
Tue, 31 Mar, 2015 at 2:32 PM
How to remove Duplicate Vendors
Steps to fix duplicate empty vendors: Search for vendor name. Investigate what data is on each vendor (contacts, notes, items, brands, collecti...
Tue, 10 Mar, 2015 at 11:46 AM
How to add an iFrame to any page.
Iframe can be added to any "general" as follows: Create the page Edit Page Optoins and set the width to Full-width Add rich content widg...
Wed, 4 Nov, 2015 at 8:37 PM
What kind of product "on sale" functionality does Thinkspace offer?
Discount codes are already built into Thinkspace.  Discount codes work with either a set value ($100 off) or percentage (20% off). Discount codes can b...
Mon, 13 Nov, 2017 at 9:14 AM
How do I make text wrap around an image?
Sometimes you want an image in with your text, not on it's own line. So how do you do it? All rich content widgets (and many of the rich conten...
Wed, 19 Aug, 2015 at 2:26 PM
Do you offer hosted email?
Thinkspace does not offer hosted email. We do offer a recommendation. Gmail for work https://www.google.com/work/apps/business/products/g...
Thu, 12 Nov, 2015 at 2:12 PM
Why doesn't my item show in search results?
The main reason items don't show in search results is the search hasn't been updated. The search works on an index to be as fast as possible...
Wed, 25 Nov, 2015 at 9:42 AM
Set up your own domain-specific email
Tired of using aol or yahoo for your emails? Want something more professional, like "name@yourdomain.com"?  Although Thinkspace does not admini...
Mon, 22 Aug, 2016 at 11:19 AM